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PRIVACY POLICY

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At Enfin Energy Finance, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and the Cybersecurity Awareness Training platform (“Services”). By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, company email address, phone number, and login credentials provided by IT.
  • Usage Data: Information about your interactions with the website (pages visited, modules completed, browser type, device information, and IP address).
  • Support Communications: Any information you provide when contacting our support team (via email, phone, or help desk).

2. How We Use Your Information

We use the information collected to:

  • Provide and manage your access to the training platform.
  • Track your training progress and completion status.
  • Communicate with you regarding support or account issues.
  • Improve our Services and troubleshoot technical problems.
  • Comply with legal obligations or security requirements.

3. Information Sharing & Disclosure

We do not sell or rent your personal information to third parties. We may share your information only with:

  • Internal Teams: To manage user accounts and training records.
  • Authorized Service Providers: Third-party vendors who assist us in operating the platform or providing technical support (bound by confidentiality agreements).
  • Legal Authorities: When required by law or to protect our rights, property, or safety.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage is 100% secure.

5. Data Retention

We retain your information only for as long as necessary to provide the Services, comply with our legal obligations, and maintain training records for compliance purposes.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Continued use of our Services constitutes acceptance of the updated policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us